Privacy Policy

1. Introduction

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identifiable Information (PII): Your name, email address, phone number, and any other details you provide when filling out a form, signing up for our services, or contacting us.
• Technical Data: IP address, browser type, operating system, referring URLs, and other usage data collected through cookies and analytics.
• Marketing and Communications Data: Your preferences for receiving communications from us and third parties.

3. How We Collect Information

We collect information through the following means:

• Direct interactions: When you fill out a form, contact us, or subscribe to a newsletter.
• Automated technologies: Cookies, server logs, and similar tracking technologies.
• Third parties: Analytics providers such as Google Analytics.

4. How We Use Your Information

We may use your personal data for the following purposes:

• To provide and manage our services.
• To improve our website, services, and user experience.
• To respond to your inquiries or customer service requests.
• To send you marketing communications (where permitted).
• To comply with legal obligations.

5. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your personal data:

• Your consent (e.g., when you opt-in to marketing communications).
• Performance of a contract (e.g., providing a service you have requested).
• Compliance with a legal obligation.
• Legitimate interests (e.g., improving our services and ensuring website security).

6. How We Protect Your Information

We take security seriously and implement the following measures:

• Secure servers and encrypted connections (SSL technology).
• Regular malware scanning and vulnerability assessments.
• Restricted access to personal data to authorised personnel only.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance user experience.
• Track website analytics.
• Remember user preferences.

You can manage cookie settings in your browser. Disabling cookies may affect website functionality.

8. Third-Party Disclosure

We do not sell, trade, or transfer your personal information to outside parties unless:

• We have your consent.
• It is necessary to fulfil a contract.
• It is required by law.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy. Once no longer needed, we securely delete or anonymise it.

11. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• The right to access, correct, or delete your personal data.
• The right to withdraw consent (where processing is based on consent).
• The right to restrict or object to processing.
• The right to data portability.
• The right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise your rights, please contact us via the contact details on this website.

12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

13. Contact Information

If you have any questions about this Privacy Policy, you can contact us using the details on this website.